Please try the below-mentioned steps first, still if the issue sustains contact support. <ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Ensure the image format is png, jpg, gif or webp</li><li value="2" class="PlaygroundEditorTheme__listItem">Ensure the size is less than 5Mb (you can use online image compression services if needed)</li></ul>If the image meets these requirements but you are still not able to upload it, <ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Try refreshing the browser.</li><li value="2" class="PlaygroundEditorTheme__listItem">Try using a different browser (preferably the latest chrome/firefox)</li><li value="3" class="PlaygroundEditorTheme__listItem">Try using a different device</li></ul>

How to fix image upload issue for group ecard

Please try the below-mentioned steps first, still if the issue sustains contact support.

* Ensure the image format is png, jpg, gif or webp
* Ensure the size is less than 5Mb (you can use online image compression services if needed)

If the image meets these requirements but you are still not able to upload it,

* Try refreshing the browser.
* Try using a different browser (preferably the latest chrome/firefox)
* Try using a different device

Facing an issue uploading an image to the group ecard?

Quick fixes if something doesn't work as expected

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